Privacy Policy


ORIX may collect and store information about you (“User”) when User uses the Service. ORIX uses the information to fulfill User’s requests, provide the Service’s functionality, improve the Service’s quality, personalize User’s experience, track usage of the Service, provide feedback to third-party businesses listed on the Service, display relevant advertising, market the Service, provide customer support, message you, back up ORIX’s systems and allow for disaster recovery, enhance the security of the Service, and comply with its legal obligations.
Among the information ORIX collects, please note:

  • a.Account Information: If User creates an account on ORIX, ORIX may store and use User’s full name, e-mail address, zip code, and other information User may provide with User’s account, such as User’s gender and birth date. User’s first name and last initial, as well as any photo User submits during the registration process, will be publicly displayed as part of User’s account profile. User can revise some of the information associated with User’s account via the Site page. If User believes that someone has created an unauthorized account depicting User or User’s likeness, User can request ORIX’s customer center to remove it.
  • b.Public Content: The information that User contributes via the Service is intended for public consumption, including User’s reviews, tips, photos, videos, check-ins, comments, likes, chat posts, events, bookmarks, friends, lists, compliments, and account profile. ORIX may display this information via the Service, share it with businesses, and further distribute it to a wider audience via third-party sites and services.
  • c.Contacts: User can invite User’s friends to join the Service by providing ORIX with their contact information, or by allowing ORIX to access User’s contacts from User’s computer, mobile device, or third-party sites to select which friends User wishes to invite. If User allows ORIX to access User’s contacts, ORIX may transmit that information to ORIX providing enough time to process User’s invitations.
  • d.Communications: When User signs up for an account or uses certain features, User is opting to receive messages from other ORIX users, businesses, and ORIX itself. User can manage some of User’s messaging preferences, but please note that User cannot opt out of receiving certain administrative, transactional, or legal messages from ORIX. For example, if User makes a reservation via the Service, ORIX may send User messages about User’s reservation using the contact information User provides, including e-mail messages to User’s device. ORIX may also track User’s actions in response to the messages User receives from ORIX or via the Service, such as whether User deleted, opened, or forwarded such messages. If User exchanges messages with others via the Service, ORIX may store them in order to process and deliver them, and allow User to manage them. To the extent permitted by applicable law, ORIX may review and disclose them relating to investigations regarding the operation and use of the Service and ORIX shall not deliver messages that ORIX believes are objectionable, such as spam messages or requests to exchange reviews for compensation. To the extent permitted by applicable law, if User sends or receives messages via the Service via e-mail, ORIX may log the e-mail address and the date and time that the messages were processed. In this case, ORIX may also store information that User provides via communications with ORIX, including from phone calls, letters, e-mails and other electronic messages, or in person.
  • e.Activity: ORIX may store information about User’s use of the Service, such as User’s search activity, the pages User views, the date and time of User’s visit, businesses User calls using ORIX mobile applications, and reservations and purchases User makes via the Service. ORIX may also store information that User’s computer or mobile device provides to ORIX relating to User’s use of the Service, such as User’s browser type, type of computer or mobile device, browser language, IP address, mobile carrier, phone number, unique device identifier, advertising identifier, location (including geolocation, beacon-based location, and GPS location), and which was requested and refers to hyperlinks. User may be able to prohibit ORIX’s use of certain location data via User’s device or browser settings, for example by disabling “Location Services” for the ORIX application in Android privacy settings.


ORIX, and third parties with whom ORIX partners, may use cookies, web beacons, tags, scripts, local shared objects such as HTML5 and Flash (sometimes called “flash cookies”), advertising identifiers (including mobile identifiers such as Google’s Advertising ID) and similar technology (“Cookies”) relating to User’s use of the Service, third-party websites, and mobile applications. Cookies may have unique identifiers, and reside, among other places, on User’s computer or mobile device, in e-mails that ORIX sends to User, and on ORIX’s web pages. Cookies may transmit information about User and User’s use of the Service, such as User’s browser type, search preferences, IP address, data relating to advertisements that have been displayed to User or that User has clicked on, and the date and time of User’s use. Cookies may persist or be stored only during an individual session.
The purposes for which ORIX uses Cookies in the Service include:

Intended to make the Service work in the manner User expects. For example, ORIX uses a Cookie that informs ORIX whether User has already signed up for an account.
and Compliance
Intended to prevent fraud, protect User’s data from unauthorized parties, and comply with legal requirements. For example, ORIX uses Cookies to determine if User is logged in.
Intended to remember information about how User prefers the Service to behave and look. For example, ORIX uses a Cookie that informs ORIX whether User has declined to allow ORIX to use User’s phone’s geolocation data.
Intended to allow or prevent notices of information or options that ORIX thinks could improve User’s use of the Service. For example, ORIX uses a Cookie that prevents ORIX from showing User the signup notification if User has already seen it.
Intended to make advertising more relevant to users and more valuable to advertisers. For example, ORIX may use Cookies to serve User interest-based ads, such as ads displayed to User based on User’s visits to other websites, or to inform ORIX if User has recently clicked on an ad.
Intended to help ORIX understand how visitors use the Service. For example, ORIX uses a Cookie that informs ORIX how ORIX search suggestions correlate to User’s interactions with the search page.

Managing Cookies:It may be possible to disable some (but not all) Cookies via User’s device or browser settings, but doing so may affect the functionality of the Service. The method for disabling Cookies may vary according to the device and browser, but can usually be found in preferences or security settings. For example, Android devices have settings designed to limit methods of ad tracking. For flash cookies, User can manage User’s privacy settings. Please note that changing any of these settings does not prevent the display of all advertisements to User.


Third parties may receive information about User as follows:

  • a.Advertisers: ORIX may allow third parties to use Cookies via the Service to collect the same type of information for the same purposes as ORIX does for itself. Third parties may be able to associate the information they collect with other information they have about User from other sources. ORIX does not necessarily have access to or control over the Cookies they use. Additionally, ORIX may share non-personally identifiable information from or about User with third parties, such as location data, advertising identifiers, or a cryptographic hash of a common account identifier (such as an e-mail address), to facilitate the display of targeted advertising.
  • b.Service Providers: ORIX may rely on third-party providers to support or provide some of the services available via the Service. ORIX may also rely on third-party providers to perform certain services for ORIX relating to User’s use of the Service, such as communications and hosting services, network security, technical and customer support, tracking and reporting functions, quality assurance testing, payment processing, ORIX’s own marketing of the Service, and other functions. ORIX may share information from or about User with these third-party providers so that they can perform their services or complete User’s requests. These third-party providers may share information with ORIX that they obtain from or about User relating to providing their services or completing User’s requests. Some of ORIX’s web pages may utilize framing techniques to serve content to User from ORIX’s third-party providers, while preserving the look and feel of the Service. In such cases, please note that the information User provides is being provided to the third party.
  • c.Aggregate Information: ORIX may share user information in the aggregate with third parties, such as advertisers and content distributors. For example, ORIX may disclose the number of users that have been exposed to, or clicked on, advertisements.
  • d.Shared Use of information: ORIX may share information from or about User in accordance with ORIX Group Privacy Policy, found at If another company acquires ORIX or all or substantially all of ORIX’s assets, that company will have the same information, and will assume the rights and obligations regarding that information as described in this Privacy Policy.
  • e.Investigations: ORIX may investigate and disclose information from or about User if ORIX sincerely believes that such investigation or disclosure (a) is reasonably necessary to comply with legal process and law enforcement instructions and orders, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process served on ORIX; (b) is helpful to prevent, investigate, or identify possible wrongdoing relating to the Service; or (c) protects ORIX’s rights, reputation, property, or that of ORIX’s users, affiliates, or the public, such as disclosures relating to ORIX’s Consumer Alerts program. If User flags or otherwise complains to ORIX about content via the Service, ORIX may share the substance of User’s complaint with the contributor of that content in order to provide an opportunity for the contributor to respond.
  • f.Links: The Service may contain links to unaffiliated third-party services. Except as set forth herein, ORIX does not share User’s personal information with them, and ORIX is not responsible for their privacy practices. ORIX suggests that User read the privacy policies on or applicable to all such third-party services.
  • g.Third Party Accounts: If User signs up for ORIX using a third-party service like Facebook, or links User’s ORIX account to User’s account with a third-party service like Facebook or Twitter, ORIX may receive information about User from such third-party service.


Other users may be able to identify User, or associate User with User’s account, if User includes personal information in the content User posts publicly. User can reduce the risk of being personally identified by using the Service pseudonymously, although doing so could undermine the credibility of User’s contributions to the Service. User can adjust the settings for this feature via the Site page.
Please also note that the messages User sends or receives using the Service are only private to the extent that both User and the person User is communicating with keep them private. For example, if User sends a message to another user, that user may choose to publicly post it. Also, ORIX may access and disclose such messages during investigations relating to use of the Service.


User can close User’s account by Site page. ORIX will remove User’s public posts from view and/or dissociate them from User’s account profile, but ORIX may retain information about User for the purposes authorized under this Privacy Policy unless prohibited by law. For example, ORIX may retain information to prevent, investigate, or identify possible wrongdoing relating to the Service or to comply with legal obligations.


The Service is intended for general audiences and is not directed to children under 18. ORIX does not knowingly collect personal information from children under 18. If User becomes aware that a child has provided ORIX with personal information without parental consent, please contact ORIX. If ORIX becomes aware that a child under 18 has provided ORIX with personal information without parental consent, ORIX shall take steps to remove such information and terminate the child’s account.


We follow generally accepted industry standards to protect the personal information submitted to ORIX, both during transmission and once ORIX receives it.


If User believes that ORIX has not adhered to this Privacy Policy, User may write to ORIX at the following address:
ORIX Corp.
Attn: Data Privacy Manager of Skipps service team
World Trading Center Bldg.
2-4-1 Hamamatsu-cho, Minato-ku, Tokyo 105-6135


We may revise this Privacy Policy from time to time. The most current version of the Privacy Policy will govern ORIX’s collection, use, and disclosure of information about User and will be located by Site page. If ORIX makes material changes to this Privacy Policy, ORIX will notify User by e-mail or by posting a notice on the Service before the effective date of the changes. By continuing to access or use the Service after those changes become effective, User agrees to the revised Privacy Policy.


In addition to any other provisions herein, ORIX may use User’s personal information collected for the following purposes. ORIX will not use User’s personal information for any other purposes provided herein without User consent.

  • a.To deal, in an appropriate manner, with User in any business discussion based on application from User, proposal from ORIX to User or otherwise, relating to any kind of business conducted by ORIX, including, without limitation, lease, installment sale, loan, money-related business (such as securities brokerage, life insurance sales or sales of other financial products) and real estate-related business.(Regarding business conducted by ORIX, refer to the section “Our Business”)
  • b.To carry out examination or to make an appropriate judgment and response when identification of User is required, in respect of credit granting transaction (including, but not limited to, lease and loan) or of financial investment transaction involving User.
  • c.To do contract administration of any agreement between User and ORIX in an appropriate manner, before as well as after expiration of the agreement, which is necessary to respond to any reference or is required by any applicable laws or regulations.
  • d.To introduce User to various companies, including, but not limited to, ORIX and ORIX Group companies, or various products and services, through direct mails, e-mails or otherwise.
  • e.To do marketing analysis for providing better and more satisfactory products and services to User.
  • f.To do various administration necessary from a management perspective of ORIX.
  • g.To share with other ORIX Group companies.
  • h.To share with third parties, to the extent necessary to executing a task, such as when the information needs to be provided to personal credit information organization for conducting credit-related business.

If in case ORIX will be using User’s personal information for any other objectives not listed above or not provided for in other sections of this Privacy Policy, ORIX must obtain prior consent from User by clarifying the purpose of use. If User has any questions regarding this policy, or would like to change User’s preferences, User may contact ORIX at the address provided above.